Pope Gems & Jewelry (hereinafter referred as “www.popejewelry.com” or “website”) has integrated one of the best Payment Gateway in our website (www.popejewelry.com) for ease of secure and safe transactions for happy customers. Our Payment partners are well equipped with security standards to avoid any misconduct or spam. Your shipping address, pin code will be verified with the database of the website before you proceed to pay for your purchase. In the event case, your order is not serviceable by our delivery partners or the merchant or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on our shipping partner delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by the website or its delivery partners, Pope Gems & Jewelry will not be responsible for the non-delivery of the product. In case you book multiple order for the products in one transaction, Pope Gems & Jewelry would endeavour to ship all products together. However, this may not always be possible due to some product characteristics and/or logistics’ issues. If you purchase multiple products in single transaction, then all the products would be shipped to a single shipping address given by you. If you wish to ship products to different addresses, then you should book the orders separately based on the delivery addresses.
Shipping Terms
Pope Gems & Jewelry partners with best shipping solution providers India Post across India and world. All the products sold by Pope Gems & Jewelry can be purchased online from any part of the world. All purchases must be followed by a valid shipping address.
Shipping Charges
Pope Gems & Jewelry provides delivery on all products at nominal charge. In case there is any octroi charge, the same has to be bear by the customer. Different countries have different postage and they are mentioned in a chart when the goods are added to shopping cart. Hence postage shall reflect on your Total Amount before proceeding for Payment. It starts from India rupees 110/- and $ 8.00 for other countries.
Delivery Time
Pope Gems & Jewelry monitors and deliver quality product directly from Natural source. Pope Gems & Jewelry operates with 3-5 days shipping policy for the areas covered by our reputed shipping partners i.e. Indiapost, FedEx, UPS, DHL etc. Business days exclude public holidays and Sundays.
Delivery to “Other Areas”
Other areas are referred to the areas where in there is limited scope of private shipping. In such cases if any order is booked from any such location, Pope Gems & Jewelry will intimate you before dispatch. In case of any expedited delivery request by you, additional charges will be applicable. With every order, you will receive an email containing the details of the order placed by you. Once we ship the product(s), you will receive another email containing the shipping details.
Taxes or Hidden Charges
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. Our prices are all inclusive of taxes. In case there is any custom fee or duty charge, the same has to be bear by customer.
Cancellation Policy
You can cancel any order placed, provided it has not been dispatched. In this case, you need to intimate Pope Gems & Jewelry by e-mail (info@popejewelry.com) or call with purchasing details as soon as purchase is done.